Shipping & Returns
Each item is handmade, so takes between 7-14 days to create.
Estimated shipping times
UK: 2-3 business days
North America: 7-10 business days
Europe: 3-5 business days
Australia, New Zealand and Oceania: 10-14 business days
We do our best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the local postal service. Everything is shipped via Royal Mail 1st Class Signed For or Royal Mail International Signed and Tracked.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may be payable in your country. We are not responsible for delays due to customs.
I gladly accept returns and cancellations providing the following conditions are met:
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
Items are returned unworn in their original packaging
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Conditions of return
Buyers are responsible for return shipping costs unless the item is defective or damaged. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Items must be returned to 68 Derwent Rd, Birmingham B30 2UT.
In all circumstances please contact us first so we can help resolve any issues. You can email us here: email@example.com